Decision details

The Council's Workflow and Document Management System

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decisions:

RESOLVED:

 

That the Cabinet agree a direct award to Civica UK Limited for the provision of Civica Digital 360 Workflow and Document Management System to the London Borough of Hillingdon for a five-year period from 1 September 2022 to 31 August 2027 and at the cost of £653,060 for the period, and notes that this includes the migration and upgrade of Civica Digital 360 to the supplier’s cloud infrastructure to become a fully hosted and browser-based system (at a one-off cost of £99,990).

 

Reasons for decision

 

Cabinet awarded a contract to the incumbent provider for the provision of continued support and maintenance of the Council’s Workflow and Document Management System, including its migration and upgrade to the supplier’s cloud infrastructure. It was noted that this would enable resident-facing and back-end processes to be more resilient and work efficiently and in an automated way. Cabinet further noted that savings would be delivered as a result.

 

Alternative options considered and rejected

 

Cabinet could have decided to re-tender, but considered this not possible within the current time-frame.

 

Relevant Select Committee

Finance & Corporate

Expiry date for any scrutiny call-in / date decision can be implemented (if no call-in)

5pm, Friday 9 September 2022

Officer(s) to action

Julie Prior

Jo Allen

Directorate

Central Services

Resources

Classification

Private - Whilst the Cabinet's decisions above are always made public, the officer report relating to this matter is not because it was considered in the private part of the meeting and contained information relating to the financial or business affairs of any particular person (including the Authority holding that information) and the public interest in withholding the information outweighed the public interest in disclosing it in accordance with Section 100(A) and paragraph 3 of Part 1 of Schedule 12 (A) to the Local Government Act 1972 (as amended).

 

Publication date: 02/09/2022

Date of decision: 01/09/2022

Decided at meeting: 01/09/2022 - CABINET

Effective from: 10/09/2022

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