Agenda item
Report of the Interim Managing Director
Appendices
Appendix 3.1 - Framework spend by Clients
Appendix 3.2 - LHC Work Programme
Appendix 3.3 - LHC Organisation Chart
Appendix 3.4 - LHC Risk Register
Appendix 3.5 - Full Members Organisation Chart
Appendix 3.6 - Associated Members Organisation Chart
Appendix 3.7 - SPA Founder/Executive and Appointed Organisation Chart
Appendix 3.8 - WPA Founder and Appointed Members Organisation Chart
Appendix 3.9 - CPC Associate Members Organisation Chart
Appendix 3.10 - SWPA Associate Members Organisation Chart
Minutes:
3.1 Consideration was given to a report by the LHC Interim Managing Director, which provided Members with an overview of the organisation's performance. Highlighted points included:
3.2 Progress was being made against all objectives set for the Interim Managing Director between August 2021 and April 2022. The mid-year assessment of the impact of COVID on LHC business turnover was better than expected, with turnover for 2021-2022 forecasted to increase by 1.8% to £465,619,818. However, income was lower by 4%, with further details to follow as part of agenda item 8.
3.3 It was confirmed that LHC was not immune to the national issues of material and labour shortages and the resulting rise in costs. The business was attempting to weather the impact of such issues through regular contact with clients, as well as accurate forecasting and logistical planning.
3.4 The Joint Committee was provided with updates from the various regional offices, which detailed how each region had attempted to overcome the challenges posed by the pandemic. Most regions had shown an increase in identified projects and unique clients, with some regions showing significant increases to income. All regional offices were supporting clients through regular meetings using remote meeting tools and face to face meetings, where possible. Early engagement with clients and flexibility was seen as key to promoting successful projects. Marketing campaigns had been undertaken through social media and with external marketing agencies, to drive enquiries and visitors to the websites. Where required, vacant posts had been filled and staff headcount increased, with training and support for staff wellbeing provided.
3.5 Best practice was being shared between regional offices to help all regions contribute to the overall LHC business plan. This included newly created projects/intelligence gathering tools, with a further database of centralised knowledge expected to be ready for all regions to use as of January 2022.
3.6 Regarding tenement projects in Scotland, these were confirmed to be on hold until such time as the Scottish Government advised otherwise.
3.7 It was requested that a detailed breakdown of costs per project in Scotland be circulated to Members following the meeting.
RESOLVED: That the information contained in the report be noted.
Supporting documents:
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Item 3. Interim Managing Director report updated section 6 211101, item 12.
PDF 199 KB
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Appendix 3.1 - Customer Frameworks Apr - Sept 2021 (1), item 12.
PDF 157 KB
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Appendix 3.1 - Customer Frameworks Apr - Sept 2021 (2), item 12.
PDF 131 KB
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Appendix 3.2 - LHC Work Programme.DF.V18 211022 LHC December Board, item 12.
PDF 269 KB
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Appendix 3.3 - LHC Organisation Chart v55 Oct21 mr, item 12.
PDF 259 KB
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Appendix 3.4 - LHC Risk Register v27.May21, item 12.
PDF 81 KB
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Visio-Appendix 3.5 - Full Members Organisation Chart, item 12.
PDF 67 KB
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Visio-Appendix 3.6 - LSE associate members chart - Jan 18, item 12.
PDF 411 KB
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Visio-Appendix 3.7 - SPA associate members chart, item 12.
PDF 450 KB
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Visio-Appendix 3.8 - WPA associate members chart, item 12.
PDF 248 KB
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Visio-Appendix 3.9 - CPC associate members chart, item 12.
PDF 640 KB
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Visio-Appendix 3.10 - SWPA associate members chart, item 12.
PDF 410 KB